I have a 2018 TLX (base model) and have been having an issue with the seat memory. After some time from programming the seat position, the seat will begin to fully recline when entering the car. I have addressed this issue to the dealership and all they do is tell me how to reset the seat position. This of course works while at the dealership but eventually reverts back to fully reclining. Anyone else have this issue? Interestingly around the same time this happens I have noticed the clock being either ahead or behind an hour. Not sure if it’s related or just a coincidence.
crow610
2018 TLX Seat Reclining Problem
- Tags
- memory power seat tlx 2018
Welcome to the forum. We are glad that you joined.
When you get a chance we would like to see some pictures of your ride.
Does it also happen on driver 2 memory or just driver 1?
When you get a chance we would like to see some pictures of your ride.
Does it also happen on driver 2 memory or just driver 1?
If you are referring to the driver's seat base sliding back upon entry, then yes you can cancel this in the Settings menu under Seat Position Movement At Entry/Exit. If you are in fact referring to the recline of the seat back then this sounds like a malfunction.
Lots of good HowTo videos by Acura on Youtube here Acura - YouTube and also in the Owner's Manual.
The clock adjustment is not Daylight savings time is it?
Lots of good HowTo videos by Acura on Youtube here Acura - YouTube and also in the Owner's Manual.
The clock adjustment is not Daylight savings time is it?
Well even after the 3rd attempt of Acura trying to "fix" the issue by changing the battery and yet again resetting the seat memory, it just started happening again.
Even though I can simply reset the memory, it's very disconcerting to think that if I had placed the child seat for our almost 2 year old son on the drivers seat side then his legs could potentially be crushed by the seat without me knowing! What's the best course of action to have this actually fixed by the dealership?
Even though I can simply reset the memory, it's very disconcerting to think that if I had placed the child seat for our almost 2 year old son on the drivers seat side then his legs could potentially be crushed by the seat without me knowing! What's the best course of action to have this actually fixed by the dealership?
I'd start contacting Acura Client Relations: Acura Client Relations
You've already tried the first step listed, i.e. contact your dealer, so move on to one of the following options.
You've already tried the first step listed, i.e. contact your dealer, so move on to one of the following options.
Did you call them or email them? If you only emailed them then try getting someone on the phone who may be able to escalate the issue.
You could also file a complaint with the NHTSA here: Report a Vehicle Safety Problem, Equipment Issue | NHTSA
You could also file a complaint with the NHTSA here: Report a Vehicle Safety Problem, Equipment Issue | NHTSA
Acura had me take my car to an authorized mechanic to get looked at and after a days worth of running tests they found no issue. Because it’s an intermittent issue they were not able to reproduce during their testing. Is there a way to connect one of those OBD2 devices to get a reading of the seat memory so that I can show Acura that the seat memory changed automatically? My thought is that if I can show them a record of when the memory was set vs what the memory is then that should be enough evidence there’s an issue.
If you're experiencing issues with the seat memory in your 2018 Acura TLX, and the dealership has not resolved the problem, consider visiting the official Acura website for technical support and potential recalls: Auto Car Detailing in Virginia.
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