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274 Posts
Before the 15-021 Service Bulletin was announced, I had emailed my service manager that worked with me for an introductory update to my 9 speed. The rough shifting and erratic behavior has returned now.
Well, after a well worded email exchange, I received a voicemail from her today, asking that I bring my car in on May 5th for the area service manager to drive and use my car to help a technical team in California come up with a solution. This team is dedicated to the 9 speed issues, so this is no longer being labeled as a concern of a few individuals. I was asked to allow them to pilot different ideas on my car in order to help come up with a solution.
This sounds like the last time I brought my car in, so I hope this is not a run around. In my email, I did mention legal pursuit, so that may have something to do with this. It sounds like my car will be in for a while. Hopefully a permanent solution is out there soon, for us 9 speed folk.
Wes
Well, after a well worded email exchange, I received a voicemail from her today, asking that I bring my car in on May 5th for the area service manager to drive and use my car to help a technical team in California come up with a solution. This team is dedicated to the 9 speed issues, so this is no longer being labeled as a concern of a few individuals. I was asked to allow them to pilot different ideas on my car in order to help come up with a solution.
This sounds like the last time I brought my car in, so I hope this is not a run around. In my email, I did mention legal pursuit, so that may have something to do with this. It sounds like my car will be in for a while. Hopefully a permanent solution is out there soon, for us 9 speed folk.
Wes