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Discussion Starter · #1 ·
Well, it's been a long time coming... I've had my eye on the TLX for months!!

Almost all of the Acura dealership websites I visit don't list an e-mail address. They include a phone # or a "Contact Us" web form that I can fill out. Does anyone know what the best way to get their e-mail address, or should I just use their "Make an Inquiry" form?

I have my e-mail drafted and ready. I'm letting them know which trim / package I want, my desired pickup date, that I am pre-approved for financing but open to going through AFS, and that I am reaching out to many local dealers in the area but going with the lowest out-the-door price offer. Or should I leave that part out? (The part about me reaching out to many dealers in the area)

Another thing that could work against me is that the earliest I can pick up the car in person is July 1st. Could this date relieve some of the pressure they have to hit monthly sales quota (i.e. June) and work against me in price? Is it common to finalize the sale over the phone before inspecting the car in person?

Any other negotiating advice is welcome! (I've already received a bunch from dshi123). Hope to be a real member of the TLX family soon.

tl;dr - what is the best way to obtain the dealer's e-mail? include in email that I am reaching out to multiple dealers - Y/N?
 

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If you fill out that contact us form chances are they'll email you, and from that you can get their email address.

Aside from that i doubt there's any other way. Calling and asking might be another way.
 

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Best of luck in your quest.

I did my deal the old fashioned way, in person. :)

I felt that I can get my ideas out better in person with the body language and facial expressions. Also I got immediate feedback and gave immediate feedback. This is just my method.

Whatever works best for you is the important method.
 

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I did the contact form at multiple dealers over the web and basically let them know exactly what I was looking for, with the following questions:
- Did they have that color & correct options in stock
- What price would they be willing to quote me

I was surprised how quick and direct many of the responses were. Essentially, at every dealer there is a specialist who deals with "internet" pricing. Once you get in contact with them, I found it fairly easy to go back in forth in email without talking to a single person.

When I finally found the car and price I wanted via email, the phone calls started. I didn't even go into the dealership until I was there to sign and drive it away.
 

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By the way, I should mention this was in Southern California, where I had a multitude of dealers to choose from. The dealers in Arizona were not as accommodating, probably because there are only a few of them in town.
 

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By the way, I should mention this was in Southern California, where I had a multitude of dealers to choose from. The dealers in Arizona were not as accommodating, probably because there are only a few of them in town.
that's what i've found to be the case, usually when dealers know competing dealers are easily accessible, they are MUCH nicer, one of the reasons I like the city.
 

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If you deal with a bank or credit union that has a car buying service or something like AARP that has the same thing you might fill out one of their forms on line and see what responses you get. I already knew which dealership and salesman I wanted to work with but I was curious to see what one of my bank's buying services could get me. I filled out an online form and immediately had "bottom line" offers from both Indianapolis area dealers. I also (within minutes) got emails from both dealers. The dealer I had already selected came in the higher of the two on price but then matched his competitor when I talked to him.
 

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I used the web form from my dealership for the initial contact. My salesperson replied within an hour or so and once he knew exactly what I was looking for I went to the dealership to talk numbers.

The web form should get a reply through email.

Good luck.
 

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You also might want to find out what the delaer cost on the car is and negotiate up from there, not down from the sticker.
 

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You also might want to find out what the delaer cost on the car is and negotiate up from there, not down from the sticker.
The idea of dealer invoice is a sham. I got mine for a couple thousand below invoice. There are all kinds of incentives and bonuses the dealer can get from the manufacturer for selling their car, so just going off invoice is not the best way to go. You can certainly get lower.
 

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Well, it's been a long time coming... I've had my eye on the TLX for months!!

Almost all of the Acura dealership websites I visit don't list an e-mail address. They include a phone # or a "Contact Us" web form that I can fill out. Does anyone know what the best way to get their e-mail address, or should I just use their "Make an Inquiry" form?

I have my e-mail drafted and ready. I'm letting them know which trim / package I want, my desired pickup date, that I am pre-approved for financing but open to going through AFS, and that I am reaching out to many local dealers in the area but going with the lowest out-the-door price offer. Or should I leave that part out? (The part about me reaching out to many dealers in the area)

Another thing that could work against me is that the earliest I can pick up the car in person is July 1st. Could this date relieve some of the pressure they have to hit monthly sales quota (i.e. June) and work against me in price? Is it common to finalize the sale over the phone before inspecting the car in person?

Any other negotiating advice is welcome! (I've already received a bunch from dshi123). Hope to be a real member of the TLX family soon.

tl;dr - what is the best way to obtain the dealer's e-mail? include in email that I am reaching out to multiple dealers - Y/N?
I filled out the contact form for most of the dealers I reached out to and I'd say 90% of them responded by the following morning.

****, the dealership I ended up buying from.... I submitted the contact form at 12:45AM and one of the salesmen texted me at 1AM saying he'd talk to me in the morning.
 

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Well, it's been a long time coming... I've had my eye on the TLX for months!!

Almost all of the Acura dealership websites I visit don't list an e-mail address. They include a phone # or a "Contact Us" web form that I can fill out. Does anyone know what the best way to get their e-mail address, or should I just use their "Make an Inquiry" form?

I have my e-mail drafted and ready. I'm letting them know which trim / package I want, my desired pickup date, that I am pre-approved for financing but open to going through AFS, and that I am reaching out to many local dealers in the area but going with the lowest out-the-door price offer. Or should I leave that part out? (The part about me reaching out to many dealers in the area)

Another thing that could work against me is that the earliest I can pick up the car in person is July 1st. Could this date relieve some of the pressure they have to hit monthly sales quota (i.e. June) and work against me in price? Is it common to finalize the sale over the phone before inspecting the car in person?

Any other negotiating advice is welcome! (I've already received a bunch from dshi123). Hope to be a real member of the TLX family soon.

tl;dr - what is the best way to obtain the dealer's e-mail? include in email that I am reaching out to multiple dealers - Y/N?
99% of dealerships also have a strict policy of no price quotes over the phone. It creates sticky situations the story changes on what prices were quoted and such. I ran into this exact problem when a salesman quoted me a price that he refused to honor on followup call. I spoke to the manager about it and he said that's why we have a policy of no prices over the phone. I wouldn't try calling, because all they will say is come in and let's talk about it.. which is the exact opposite of what you want to do.
 

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I just used the dealers website (all around my area) and contact them on the car I wanted. They will respond back pretty quickly with their pricing and you could negotiate all pricing through email. I got my car within a day. Picked up my V6 SH-AWD ADV for under 40K+fees
 

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I just used the dealers website (all around my area) and contact them on the car I wanted. They will respond back pretty quickly with their pricing and you could negotiate all pricing through email. I got my car within a day. Picked up my V6 SH-AWD ADV for under 40K+fees
Even now when the hype is slowly dying down compared to when the TLX initially launched, i bet they'll be even quicker to jump on what ever potential customers come at them.
 

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Welcome to the Forum!

I just used the dealers website (all around my area) and contact them on the car I wanted. They will respond back pretty quickly with their pricing and you could negotiate all pricing through email. I got my car within a day. Picked up my V6 SH-AWD ADV for under 40K+fees
Welcome to the Forum! Glad to see your first post. :)

Please tell us more about yourself and your TLX.
 

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Discussion Starter · #16 ·
Thank you for all of the helpful advice everyone - very very much appreciated. Considering the rapid turnaround time some members have reported, I will probably wait just a couple of days before my intended pickup date to begin emailing the dealers.

I've had thoughts from one member already for whether I should ask for lowest car+freight price vs. lowest out-the-door price (including all taxes/fees).

Do any other members have any thoughts on asking for a number for car+freight vs. full-out-the-door?
 

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Thank you for all of the helpful advice everyone - very very much appreciated. Considering the rapid turnaround time some members have reported, I will probably wait just a couple of days before my intended pickup date to begin emailing the dealers.

I've had thoughts from one member already for whether I should ask for lowest car+freight price vs. lowest out-the-door price (including all taxes/fees).

Do any other members have any thoughts on asking for a number for car+freight vs. full-out-the-door?
Usually destination fee is already in the price of the car. So it's car + taxes. At least that's now mine was.

I usually go with OTD pricing but this dealer gave price + fee. So I just went to the DMV site, which has a calculator to give you total price after all fees (of course it depends on your city tax). So mine was a few bucks off.
 

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I understand that most of you believe that calling is not the way to go, it actually is the best way. If you call to talk to sales people, all they are doing is regurgitating what a manager said to them. That is why they wouldn't honor that price on the phone, because the salesman in fact, doesn't have the ability to change prices and the sales manager is probably bitter about the fact that you didn't purchase the day of the price quote.

The first thing to do is to look through each dealerships website to find the specific car you want to negotiate on, it's probably best to find a couple or more because it could be getting sold at that moment or hours earlier. Get the stock numbers and keep them with the specific dealership so that you don't get them mixed up. Then you search all the dealerships website to find a section that says, "meet the team". From there you want to look for the internet sales manager, fleet manager or just plain sales manager, in that order. Those people have the ability to change prices and usually have direct ties with the general manager of the dealership. Dealerships will make money on the car regardless of the price it's sold at, not to mention all the incentives the dealership gets for making a certain number of sales in a month. This is why it's usually better to buy at the end or the beginning of a month, as they are trying to either meet their goals or start them off well early in the month.

I try to deal with the internet manager of each dealership, if they didn't have one posted on their site, I called to ask for the internet sales manager. Internet sales managers have the same ability as regular sales managers and there is only one in each dealership. If you contact each dealership and let them know that you are going to be buying or leasing in the next couple of days and ask them if they would like to participate in a price proposals, they will usually say yes. Tell them that you are giving each participating dealership a fair chance at earning your business and that you will come back to them with the lowest price with a chance to beat it. Make sure not to divulge which dealership gave you this price as you are trying to keep this as professional as possible, many of them will try to fish it out of you. Their goal is to prove to you that price is wrong, or that it doesn't have the same options, or anything to give legitimacy to their price.

I use this method and it always works. In April of this year, my wife and I got new cars. I used this method and didn't have to sit in a dealership waiting for the back and forth with the sales manager and salesman. My wifes car is a 2015 Lexus CT200h F-Sport, MSRP 41k got it for 34k. My car is a 2015 TLX V6, MSRP 40k got it for 35k. I could have saved almost 1k on my car at a dealership 50+ miles away but I got it at one that is less than 5 minutes away from my house. And I'm glad I did since I've had to go back a total of 7 times since getting the car for warranty purposes.

Another good piece of advise is, don't trade in your car at the dealership you are buying at. Most dealerships will buy your car without you buying one from them. A dealership wanted to give us 16k for my car as a trade in, but a Toyota dealership gave me 20k for it. The same dealership wanted to give my wife 10k as trade in, the same Toyota dealership gave us 13k for it.

Thanks for taking the time to read this, also I hope I'm not sounding too pretentious. I just want to help out this community.
 
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