Dealer estimated ETA of new vehicle relative to actual?

Welcome to the Forum!

andleigh said:

Hi all,

First, thanks everybody for the wealth of information provided on this site! It's a fantastic resource.

I wanted to ask those of you who ordered a TLX from the factory about how accurate the dealer estimates for arrival of a new TLX were relative to the actual arrival date to the dealer in your experience?

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Welcome to the Forum as a contributor! I see this is your first post.

We jointly thank you for your appreciation. I continue to learn interesting stuff about the TLX. It's a fun car.

Waiting for the TLX to arrive is the most painful part of the process. I believe I got mine about 45 days after I ordered it and expected it at 30 days. The last fifteen days were painful. Every couple of days during this time, the dealer said the car would be in tomorrow or the next day. What a disappointment when they kept saying that. I am usually a patient person, but I was pouting like a baby near the last day. Luckily after the complaints the salesman found one he could trade for.

Some have been really lucky, but most want to order and not take a lot car. I heard that most buyer experience delays, especially if you want SH-AWD. I wish there was a guaranteed way to know when it will be delivered but don't hold your breath.

Best of luck waiting. Once your TLX finally comes in, it will be a joyous day.

Well, it's certainly reassuring to know I'm not alone. I would have thought that it would be in Acura's best interest in favor the Advance/elite models first given their higher cost and profit margin.

While I'm certainly anxious over the delays, especially given the state of my current vehicle, what I find surprising is that it seems the dealer(s) literally have no idea if and when the new cars are built. My dealer told me that they don't know the status of a car until its VIN has been entered into the system, and that this can happen just after it's built or several weeks later, sometimes after it has already arrived at the dealership.

E.g., when I order toothpaste online, I can get a text/email every time the order is created, filled, moved, enters a facility, leaves a facility, out for delivery, etc. and this is only for a $4 tube of toothpaste. You'd think Acura would have a better system to track $50,000 vehicles.... or at least match the capabilities of toothpaste order fulfillment.

andleigh said:

As an update, received a call today. My shiny new TLX is coming in Friday Dec 19th, and they'll take a day to install accessories and registration, consistent with what the dealer told me a week ago.

wow, this will feel like the longest 36 hours ever! kind of like every birthday and Christmas Eve combined!

Also, since I opted for the 19" rims (w/ Michelin all-seasons) on the SH-AWD Advance, if anybody in the New England area is interested in completely new TLX stock 18" rims & tires, send me a message and make an offer.

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So my car arrived a day early, and I picked her up with all accessories installed on Dec. 19th, and she looks fantastic!

See attached pics -- V6 SH-AWD Advance in Graphite Luster and Ebony interior with 19" rims, full aero kit, spoiler, and a few other options (steering wheel, light-up floor sills)

I especially love the rims and *everybody* notices them... they're not cheap, but they totally make the car! The light-up Acura floor sills look really nice at night.

Overall, great experience with my Acura salesman and Boston-area dealer and the car is perfect -- no issues on delivery.

It only took 9 days for me to get through the break-in period, including a long drive into ski country, and I am very impressed with the tech and loving this purchase.

The ride quality is fantastic -- very smooth, soaks up the bumps, and whisper-quiet ride in the driver seat. I kind of wish the start/stop red button lit up when the engine is on, since you can't always hear if the engine is running, especially if you used the remote start and forget.

The adaptive cruise control and lane keeper features worked beyond my expectations -- I literally let the car drive 90 miles on the interstate and it remained dead-center the entire drive with one short exception in a half mile construction zone (painted over lines, gauged pavement, etc.). I hate to admit it, but this car drives better than I do.

Voice control is impressive -- while I'm still learning some of the vocabulary for the commands, the commands I do know work very well.

I have noticed the transmission issue folks have mentioned, with a rough kick into 2nd and 3rd gear especially when the engine is still cold. I have a buddy of mine who bought the 2015 Jeep (with the same 9 speed ZF transmission) and he reported the same issues with his transmission. I noticed if I accelerate too lightly, I'm more likely to get that rough "kick"... I'll likely be more aggressive in accelerating after the break-in period.

I also noticed the late downshift if I come in crawling to a stoplight or stop sign, and subsequently accelerate. Seems I need to stop the car for a full second to prevent this, or if I very lightly press the brake rather than fully depressing it to prevent the transition to lowest gear.

Based on suggestions from other contributors on the idle shut-off, specifically about pushing the brake pedal halfway vs. fully to control activation of the idle shut-off, this feature works mostly the way I want (most of my driving is very short of only a few miles at a time (it's cold in Boston so idle shutoff wont' activate), or very long of hundreds of miles on the highway so it won't affect me much). That said, just as the small LCD display between the speed and tach instruct the driver to press the brake fully to actuate the idle shut-off, I wish this same display would give me a 3 second text warning before shutting the engine off -- this would allow me to lighten up brake pressure if I know I need to gun it for a left turn or the light is about to turn green. With the engine so quiet, I have been caught off-guard several times where the engine was off without my knowledge. Hopefully, this would be a simple software change.

Will try out the SH-AWD in snow in the mountains on my way to the ski slopes this weekend assuming storm forecasts are accurate. For those of you who ski, yes, you will need to put the back seat down to fit 160 cm skis and snowboards.

Stay tuned for the snow report!