OK, so, I've had two issues basically since I got my 2018 TLX "Tech", tried many different cables, and now on my THIRD phone, which is a Google Pixel 4A. Same phone but on the Android Auto of a different brand car, and I don't have these issues, also I think these issues also do not appear on the Acura's with the next generation infotainment system.
Anyway, here are the problems I have: sometimes I don't hear the phone ring when I call people, and the volume is VERY low - when this happens I can turn the volume up to MAX and then I hear the phone call, but it's still too low. And, if I make the mistake of forgetting to turn the volume down, then the next call can be so loud that it nearly blows the speakers, and, my eardrums. This problem is intermittent, but happens frequently.
The other problem is with playing back songs on various music apps, or podcasts etc., I hit play and it will briefly play, usually with some stuttering, for a few seconds, then stop. This happens ad nauseum until I turn the car off, then back on, which usually fixes the problem until next time. Previous phones included a couple different models of Motorola "G" series phones including: G5/G5+/G7. I actually bought new phones specifically trying to resolve this problem. I figured that getting it fixed at the dealer might be a hassle, and, that since it was intermittent various things might happens such as them saying: "we can't reproduce the problem", or, telling me it's fixed, then finding it's not fixed, so, I've procrastinated, until today. Today I finally brought the car in to have this issue resolved. I was able to SHOW them the problem when I drove in to the shop. (yay)
They tried to tell me beforehand that they "might not be able to fix it", that they don't have any Android phones - they tried to ask me to leave my phone with them, but, I need it because I have school age children with food allergies and my wife works more than half an hour outside of town. I told them that if I have to, I would even buy another phone so they could use it, but, that really should not be on me. I explained to them that this issue is serious enough/bothers me so much, that I would use the "Lemon Law" if I had to, if it came down to that. I really shouldn't have been needing to have that kind of conversation? I mean, I don't want to be a douchebag, but, if an issue is "hard to fix" is that my problem, or is that Acura's problem? It shouldn't be my problem, IMO.
