My AcuraLink light is always red and the system does not work. When I go to info settings subscription status reads "check antenna". Spoke with Acuralink customer support and they advised me to take vehicle in for service. They have not yet seen this problem. Loaner car is not available until Jan. 08. Will post the dealer's findings then. Not happy this is my first Acura. Love the car but I already dropped it off a week ago for a factory paint blemish on the drivers door they were able to buff out. Hopefully little problems like these don't continue. TLX SH-AWD Technology package with remote engine start installed.