My dealership has started issuing personal invitations to customers who have recently purchased new Acuras to attend hour long workshops to go into detail about the resources available at the dealership as well as answer customer questions about driving the new cars. They are also prepared to provide hands-on instruction. In the case of my workshop we had three different customers attend. I drive a TLX, one customer drives an RLX, and one an RDX. The service manager had matched our vehicle VINs to models they had at the dealership and had a representative vehicle of each sitting in the service bay to use as demonstrators. I don't know if other Acura dealerships are doing this or not but this seems to be a great way to cultivate customer relations. :laugh:
I asked the service manager about the green LED in the Acuralink module and she didn't have a definitive explanation for it either but surmised that it probably indicated connectivity. She said she would try and get definitive information from Acuralink.
I asked the service manager about the green LED in the Acuralink module and she didn't have a definitive explanation for it either but surmised that it probably indicated connectivity. She said she would try and get definitive information from Acuralink.