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Discussion Starter · #1 ·
Just got this in the inbox:
Dear Gary,
Thank you for the purchase of your new Acura TLX! As a new 2015 Acura TLX owner, your opinions and experiences are extremely important to us. Our vehicles are recognized as being among the highest quality in the industry. This is driven by listening to clients like you!
...
Please click here to begin the survey. Begin
I already got the Dealer survey and then the JD Powers survey, so this may really be the Acura internal R&D survey.
Has anyone else got this type of survey?
I have my list of items that I would like to see changed, any thing else from the community?
 

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Discussion Starter · #3 ·
Here are the Questions (copy/paste):
Taking into consideration all aspects of your Acura TLX, please rate your new vehicle overall.
What type of transmission does your new Acura TLX have?
What type of engine does your new Acura TLX have?
Does your new Acura TLX have 3rd row seating?
Which of the following colors best describes the exterior of your vehicle?
Please select the color of your vehicle's seats.
Which of the following best describes the primary color of your vehicle's dashboard?
Please rate your new Acura TLX's engine/transmission. 1-10
Vehicle acceleration from a stop
Sound of engine/exhaust during rapid acceleration
Engine responsiveness/passing power at highway speeds (above 50 mph)
Transmission smoothness when shifting
Smoothness of engine
Please select up to 3 aspects of your Acura TLX's visbility/safety that you find MOST APPEALING
Please select up to 3 aspects of your Acura TLX's visibility/safety that you find LEAST APPEALING.
Please rate your new Acura TLX's visibility/safety. 1-10
Effectiveness of the sun visors
Effectiveness of the headlights
Effectiveness of the front wipers/washers
Forward visibility from driver's seat
Visibility of other vehicles when changing lanes
Rear visibility from driver's seat
Feeling of safety when driving vehicle
Please select up to 3 aspects of your Acura TLX's heating, ventilation, and air conditioning system that you find MOST APPEALING.
Please select up to 3 aspects of your Acura TLX's heating, ventilation, and air conditioning system that you find LEAST APPEALING.
From the time you start the vehicle, how long does it typically take for the interior to reach the desired temperature?
Heating/Cooling
Please rate your new Acura TLX's heating, ventilation, and air conditioning. 1-10
Ease of directing airflow exactly the way you want it
Quietness of heater/AC fan
Ease of achieving/maintaining desired temperature inside vehicle
Ease of using heating/AC controls while driving
Look and feel of heating/AC controls and displays
How well the system defrosts/defogs interior glass
Please select up to 3 aspects of your Acura TLX's exterior that you find MOST APPEALING.
Please select up to 3 aspects of your Acura TLX's exterior that you find LEAST APPEALING.
Please rate your new Acura TLX's exterior.
Front-end styling/appearance
Side-profile styling/appearance
Rear-end styling/appearance
Styling/appearance of wheels, rims, and tires
Appearance of exterior paint
Sound of doors when closing
Audio/Communication/Entertainment/Navigation
Please review the list below and select the features/functions your vehicle is equipped with. (Check all that apply)
Voice activation controls/Hands-free communication (This may include the ability to make a phone call, use the navigation system, control interior climate, or find a radio station)
Touchscreen
Built-in navigation system (i.e., GPS system built into your vehicle, this DOES NOT include a device like Garmin or TomTom that you plug into your auxiliary port)
My vehicle is not equipped with any of these features
Have you ever attempted to connect your cell phone to your vehicle's built-in hands-free system?
Who is the service provider (carrier) for the wireless phone that you connect to your vehicle's hands-free system?
Who manufactures the wireless phone you use with your vehicle's built-in hands-free system?
Is this device a smartphone? (Smartphones typically include operating systems and advanced features such as e-mail, mobile web, and are made by manufacturers such as Samsung, HTC, Apple, etc.)
How often do you use the touchscreen to control the following features in your vehicle?
Audio system
Built-in hands-free communication (Phone)
Navigation system
Heating and cooling system
Applications (e.g., Twitter, Yelp, Pandora)
How often do you use the following built-in navigation system features in your vehicle?
Map
Route guidance
Points of Interest
Real-time traffic
Please rate your new Acura TLX's navigation system. 1-10
Ease of using vehicle's navigation system
Attractiveness of navigation system display (e.g., graphics, colors)
Usefulness of navigation features (e.g., Points of Interest, Real-time traffic)
Effectiveness of the navigation system in guiding you to your destination
From what sources do you most often listen to music in your vehicle?
Please rate your new Acura TLX's audio system. 1-10
Quality of sound from speakers
Ease of using vehicle's audio system while driving
Look/feel of audio controls
Attractiveness of audio system displays (e.g., graphics, colors)
Ease of playing external music devices (e.g., iPod, Phone, USB)
Please rate your new Acura TLX's communication/entertainment system. 1-10
Ease of using your vehicle's built-in voice recognition (for audio, navigation, hands-free communication, etc.)
Sound quality of calls when using built-in hands-free phone connection
Usefulness of the vehicle's applications (e.g., smart phone app, built-in internet radio connectivity, built-in Facebook connectivity)
Your vehicle's built-in rear-seat video system (If equipped)
Please tell us your overall rating of the ENTIRE SYSTEM (i.e., audio/entertainment/navigation/communication).
What type of seat material does your vehicle have?
Please rate your new Acura TLX's driver's seat. 1-10
Comfort of driver's seat back/headrest
Comfort of driver's bottom seat cushion
How well the driver's seat holds you in place while cornering
Ease of adjusting the driver's seat exactly the way you want it
Using only numbers, what percent of your time do you spend doing the following driving?
Stop and go (less than 25 miles per hour)
Suburban (25 to 49 miles per hour)
High speed freeway (50 miles per hour and higher)
Winding road (Any speed)
Please rate your new Acura TLX's driving dynamics. 1-10
Smoothness of vehicle's ride
Steering responsiveness/effort at moderate/high speeds (above 25 mph)
Vehicle maneuverability at parking lot speeds (below 10 mph)
Braking responsiveness/effort
Handling on curves/winding roads
Vehicle stability in adverse conditions
Insulation of the cabin from wind and road noise
Quietness over harsh bumps
Vehicle ground clearance


I'll stop here. the rest was about storage & space, interior, Fuel economy, use of vehicle, recommendations
 
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Discussion Starter · #4 ·

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Discussion Starter · #5 · (Edited)
Got another survey. This time from Acura, not SurveyGizmo.
Questions:
Choices available at purchase (int/ext/transmission)
Tire Repair Kit

Then website hung!!

The restarted:

Tire brands
Features (almost every feature available): Important to Not at all important
Features (almost every feature available): Satisfied to Not at all Satisfied
Potential new features: desirable to not desireable
Thought these would be interesting to list:
10-Year/100,000 Mile Powertrain Warranty
2nd Row Climate Controls
Automatic High Beam
Driver Sleep Prevention System
DVD Playback (via Navigation System)
Flip Up Rear Seats
Head's up display (What's this?)
Hybrid Engine Option
Integrated Sunshades (2nd row)
In-Vehicle E-mail Access
Park Assist
Selectable Traction Modes(Ice, Snow, and Sand)
Smart Phone App Integration
Sun Visor Extenders
Larger Wheel Diameter
All-Wheel Drive (E-AWD)
Around View Monitor
Conversation Mirror
Diesel Engine Option
Exhaust Finisher
Eye Monitoring System
In-Vehicle Internet Hot Spot
LaneWatch display for Driver Side
Manual Transmission(MT)
Multi-Disc CD Player
Panoramic Sunroof
Power Closing Trunk
Power Folding Side Mirrors
Rear Decklid Spoiler
Temporary Spare Tire
2nd Row Heated Seats
All-Wheel Drive (SH-AWD)
Cargo Cover
Dual Clutch Transmission(DCT)
Heated Steering Wheel
LaneWatch display for Passenger Side
Memory Passenger's Seat
Power Rear Sunshade
Power Tilt/Telescopic Steering Column
Two Year Complimentary Maintenance​
 
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