Just bought 2018 tlx advance pvkg. I plugged a new Apple usb cord into the phone USB port and nothing happens. If I hit the smartphone button the screen says “initializing please wait” and stays on that screen. Nothing happens. Tried all the YouTube ideas and diff phoebe and cables. Acura dealer says the Acura website doesn’t have iPhone 11 listed as compatible ... is this true? Anyone have an 11 or newer and able to use CarPlay on their 2018 tlx ??? All help is appreciated!!