Haven't heard of the exact complaint yet. I think what is more frustrating about the problem is the lack of help to fix it. Sorry for your luck.
What is your plan moving forward?
What is your plan moving forward?
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1 - 20 of 38 Posts
Dear @LeroyTheLips,
Sorry to bounce your thread to different sections today. First I thought your post was a complaint but I see this is an active issue. Since this is an active issue that you are working with Acura and your state, I moved this thread here. Once the issue has been resolved, please let me know so I can close this thread.
Since the case is active and everyone can learn through your misfortune and hopefully your eventual successful conclusion; your thread will have more visibility here.
I understand you are upset, but please just post factual information here only. If you need to rant, please feel free to rant in the Complaints section. By rant, I don't mean any ill will, it's just nice to keep emotions out of it for the main record.
As Moderator, I see all of your posts are negative.
Anything good to say about your TLX? Maybe post something in the Owner check-in section about yourself. Maybe tell us where you're from and something nice about your new TLX.
Thanks,
Summest
(Moderator)
p.s. Feel free to contact me through a private message if you have any questions or concerns. Again, Thanks.
Sorry to bounce your thread to different sections today. First I thought your post was a complaint but I see this is an active issue. Since this is an active issue that you are working with Acura and your state, I moved this thread here. Once the issue has been resolved, please let me know so I can close this thread.
Since the case is active and everyone can learn through your misfortune and hopefully your eventual successful conclusion; your thread will have more visibility here.
I understand you are upset, but please just post factual information here only. If you need to rant, please feel free to rant in the Complaints section. By rant, I don't mean any ill will, it's just nice to keep emotions out of it for the main record.
As Moderator, I see all of your posts are negative.
Anything good to say about your TLX? Maybe post something in the Owner check-in section about yourself. Maybe tell us where you're from and something nice about your new TLX.Thanks,
Summest
(Moderator)
p.s. Feel free to contact me through a private message if you have any questions or concerns. Again, Thanks.
It drives really good once it goes. We do like the car and all the bells and whistles. However, it is difficult to "sugar-coat" a problem like this. I bought this car for my wife for Christmas. This problem, however, needs to be said. ALL the things I said are factual. The dealer or Acura may disagree with that statement but they are true. The only thing Acura did was send an investigator. They might call once in awhile to ask how it's going but no hint of resolution. I have no problem with you sending this to a complaint section because that is what it is. The funny thing is, the dealer keeps asking me if it was cold when it happened. I live in the Puget Sound where we are having the warmest winter in history. Today it is in the 50's!Dear @LeroyTheLips,
Sorry to bounce your thread to different sections today. First I thought your post was a complaint but I see this is an active issue. Since this is an active issue that you are working with Acura and your state, I moved this thread here. Once the issue has been resolved, please let me know so I can close this thread.
Since the case is active and everyone can learn through your misfortune and hopefully your eventual successful conclusion; your thread will have more visibility here.
I understand you are upset, but please just post factual information here only. If you need to rant, please feel free to rant in the Complaints section. By rant, I don't mean any ill will, it's just nice to keep emotions out of it for the main record.
As Moderator, I see all of your posts are negative.
Thanks,
Summest
(Moderator)
p.s. Feel free to contact me through a private message if you have any questions or concerns. Again, Thanks.
Any updates? Curious to learn what you found out.
Yes. Just got called today from Acura. I am going to another dealer in Seattle and they will have yet another investigator drive along with me hoping to see the problem and record it with a device. I wanted Acura to put a device on the car, like Progressive Insurance does, to record the driving for awhile but they said they couldn't do that so I have to hope it will do it with the investigator. The car does not have the problems all the time so I don't have much faith in their finding the problem. It did it today and the other day my wife said when she pressed on the gas, not only was there a hesitation but the engine revved and the car didn't move. I love the car. The way it looks and the way it drives, but this is ridiculous. The State Attorney General contacted me to get my permission to send my complaint to the dealer and other organizations, which I gave. I haven't heard back from the National Highway Traffic Safety yet. We are not young or rich. This was a gift for my wife's 62 birthday and Christmas. I feel like I am a little fish drowning in a very big ocean.Any updates? Curious to learn what you found out.
Having same issues
Contacted dealer, they said they have heard of all this and are waiting for a software update, hopefully by end of week. Will keep you posted...
OK - after 3000km i have noticed the 2nd to 3rd bump, the acceleration fighting the brake, engine revving and not moving and finally, when i stood beside my car today I remote started it and the engine revved up and down from 1000 to 3000 rpm for about 1 minute - all strange.Any updates? Curious to learn what you found out.
Contacted dealer, they said they have heard of all this and are waiting for a software update, hopefully by end of week. Will keep you posted...
1 - 20 of 38 Posts
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